Hollywin Cookies Policy

At Hollywin, we use cookies and similar technologies to make your visit to our website smoother, safer, and more personalized. This Cookies Policy explains what cookies are, how we use them across hollywin.com, and what choices you have regarding their use. By continuing to browse our site or use the Hollywin app, you agree to the use of cookies as described below.

What Are Cookies

Cookies are small text files that are stored on your device — computer, tablet, or smartphone — when you visit a website. They allow us to recognize your browser, remember your preferences, and understand how you interact with our platform. We rely on cookies to keep the Hollywin casino experience fast, secure, and tailored to your needs, whether you are playing on desktop or through the Hollywin app.

Session and Persistent Cookies

We use two main categories of cookies. Session cookies are temporary and are deleted once you close your browser; we use them to keep you logged in during a single visit and to maintain the security of your Hollywin casino login. Persistent cookies remain on your device for a set period and help us remember your settings — such as language, currency, or localization preferences — the next time you visit hollywin.com.

How We Use Cookies at Hollywin

We use cookies for several purposes, all aimed at improving the quality and safety of our services. Our goals include:

• We use cookies to keep you securely signed in after your Hollywin login and to reduce the need to re-enter your credentials repeatedly
• We use cookies to remember your regional settings, including localized versions for Australia, New Zealand, Canada, Germany, and Norway
• We use cookies to analyze traffic and understand which pages, games, and promotions are most popular among our players
• We use cookies to detect and prevent fraudulent activity and to protect your account from unauthorized access
• We use cookies to remember your cookie consent choices so we don't ask you again unnecessarily
• We use cookies to personalize the content you see, including relevant offers and game recommendations

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website and the Hollywin app to function correctly. Without them, core features such as account login, secure navigation, and access to your account balance would not work. We cannot disable these cookies, as they are fundamental to delivering our services to you as a Hollywin online casino player.

Performance and Analytics Cookies

We use analytics cookies to collect information about how visitors use hollywin.com, including which pages are visited most often and whether any error messages appear. This data helps us continuously improve our platform. All information collected through these cookies is aggregated and does not personally identify you.

Functionality Cookies

Functionality cookies allow us to remember choices you make — such as your preferred language, currency, or display settings — so that we can provide a more personalized experience each time you visit Hollywin casino. These cookies may also remember whether you have previously dismissed certain notifications or pop-ups.

Targeting and Advertising Cookies

We, together with selected advertising partners, may use targeting cookies to deliver promotions and advertisements that are more relevant to your interests. These cookies also help us measure the effectiveness of our marketing campaigns and limit the number of times you see a particular advertisement.

Cookies and Your Hollywin Casino Login

When you complete your Hollywin casino login, we place a secure authentication cookie on your device. This cookie confirms your identity during your session and helps protect your account from unauthorized access. We strongly recommend that you do not disable these cookies, as doing so may prevent you from accessing your account, making deposits, or withdrawing your winnings.

Third-Party Cookies

Some cookies on our website are placed by trusted third parties, including payment providers, game studios, analytics services, and marketing partners. These third parties may use cookies to:

• Verify transactions when you deposit or withdraw funds through our supported payment methods
• Deliver live casino and slot content from our game providers in a secure and stable manner
• Measure the performance of advertising campaigns that direct players to Hollywin casino
• Provide fraud prevention and identity verification services required under our Curaçao gaming license

We do not control these third-party cookies directly, and we encourage you to review the respective privacy and cookie policies of these partners for further details.

Cookies on the Hollywin App and Mobile Devices

If you access our services through the Hollywin app on iOS or Android, similar technologies to cookies — such as device identifiers and local storage — may be used to remember your preferences, keep you signed in, and maintain the security of your account. We apply the same principles of transparency and choice to our app as we do to our desktop and mobile website versions.

Localized Cookie Settings

Because we offer localized experiences for players in Australia, New Zealand, Canada, Germany, and Norway, we may use cookies to detect your region and automatically present the correct language, currency, and regulatory information. For example, if you are browsing as a player interested in Hollywin Canada, cookies help us display the currencies and payment methods most relevant to you, such as CAD-based transactions.

Managing Your Cookie Preferences

You have the right to control how cookies are used on your device. Most browsers allow you to:

• View which cookies have been placed and delete them individually or all at once
• Block cookies from specific sites, including hollywin.com, if you prefer not to accept them
• Block all cookies from being set, though this may prevent access to certain features of our online casino
• Delete all cookies when you close your browser through your browser's privacy settings

Please note that if you choose to disable strictly necessary cookies, you may not be able to complete your Hollywin login, access your account, or use certain features of our platform properly. We recommend keeping essential cookies enabled to ensure the best possible experience with Hollywin casino online.

Cookie Consent Banner

When you first visit our website, we display a cookie consent banner that allows you to accept or customize your cookie preferences. You can change your choices at any time by accessing the cookie settings link available in the footer of our website.

Data Protection and Security

We take appropriate technical and organizational measures to protect the information collected through cookies. Our practices align with our broader Privacy Policy and comply with the regulatory requirements set out under our Curaçao Gaming Authority license (OGL/2024/161/0191). We do not sell cookie-derived data to unrelated third parties, and access to this information is restricted to authorized personnel only.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our own business practices. Any updates will be published on this page, and we encourage you to review this policy periodically. Your continued use of hollywin.com or the Hollywin app after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies or wish to exercise your rights regarding your personal data, please contact our support team at [email protected]. Our customer support is available 24/7 via live chat and email to assist you with any concerns related to your privacy while playing at Hollywin.